Mad Beauty Frozen Hot Water Bottle Olaf

Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. You may receive a next day delivery dispatch email as late as 12:30am on the day your delivery is expected

All orders (subject to our returns policy) can be returned up to 28 days after the date of purchase.

We've gone paperless! You'll now no longer receive a delivery note in your parcel. Don’t worry – Returns are still quick, easy and free.
Start a return here.

Please note, we cannot offer refunds on beauty, pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken.

We now offer FREE label-free returns with InPost Lockers (available 24/7), FREE Doddle Returns to all UK customers as well as a FREE UK Collect+ returns service via over 5,900 local stores nationwide.

Click here for further details on how to return your items and our returns policy.

If you’d prefer to re-sell your PLT pieces rather than returning, simply head over to the PLT Marketplace App. With the ‘My Wardrobe’ feature you can find all previous orders meaning your items can be listed in seconds. Sell with ease with 0% selling fees for the first 3 months for new users