Klarna | PrettyLittleThing

A privacy reminder from PrettyLittleThing

SHOP NOW. PAY LATER IN 3 INSTALMENTS WITH KLARNA. SIMPLY SELECT KLARNA AT CHECKOUT.

FILL YOUR BAG

Pop your must-have pieces into your basket and head to checkout as usual.

Order multiple sizes to make sure you get that perfect fit in one go.

You just need to be at least 18, be a UK resident and have a UK debit or credit card.

CHECK IT OUT

No sign up or account is required.

Select the Klarna option and double check you're happy with the 3 payment instalments.

You're one step closer to new garms!

PAY LATER

Submit your order and you're good to go.

Pay later in 3 payments will allow you to spread the cost of your purchase over 3 equal instalments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first payment will be made when your order is confirmed and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. interest free!*

ALL YOU NEED TO APPLY

All you need to order with Klarna is a UK bank account, a UK residential address and that you're 18 or over. If you're struggling to use Klarna it could be because; you may have an outstanding payment from another order, you have filled out the form incorrectly or they have rejected your application. If they reject your application we would recommend chosing another payment type.

FAQ

What is Klarna?

Klarna is a payment service that allows customers to make purchases instantly and then pay for them in 3 equal payments once every 30 days starting from the date of purchase.

How does Klarna work?

Just shop on PLT and check out as normal. At checkout, then choose the Klarna payment method. You will know if you are approved in seconds and once approved you will get an email confirmation from Klarna.

Where can I use Klarna?

Klarna can only be used on purchases made on prettylittlething

Are there any fees to use Klarna?

There are no extra fees when you follow your payment schedule properly.

How do I pay in 3 interest-free instalments?

Select the 3 interest free instalments option to split your purchase into 3 equal payments that will be taken every 30 days starting at the time of your order. No bills needed. Just sit back, relax and enjoy your latest garms.

How do automatic payments work?

Payments are collected on a 30 days basis off the debit of credit card given at the time of purchase. All scheduled payments will be sent over on email and you can review your purchases by logging in to Klarna here. here.

When will my items be delivered if I use Klarna?

Klarna orders are delivered within our standard delivery timeframes like any normal order from PLT. Visit our Delivery page here for more information.

How do I return an item purchased with Klarna?

Klarna returns will follow our usual standard returns process. Please see here for more information. Your total balance will be updated once the return has been processed and any remaining payments are automatically adjusted from the last instalment. Any payments already made will be refunded back to the original payment method. Do you have more questions about Klarna returns? Click here

What if I can’t pay a Klarna instalment?

Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.

Does Klarna impact my credit score?

Klarna may run a soft credit search that does not affect a customer’s credit score and is only visible on your credit file by you and Klarna. Neither Klarna nor PrettyLittleThing run credit searches that could impact your credit rating. This includes at the point of application, if a payment is missed, or if the outstanding balance enters a debt collection stage.

Where can I find out more about Klarna?

You can contact Klarna anytime here or by downloading the Klarna app.

GET THE LOW DOWN

Got another question? Further info about Pay later by Klarna, interest rates, elibility critera and more can be found by checking out the dedicated Klarna help page HERE.

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