Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7!
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At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority.
We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy related.
Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. This could be from anything from browsing the site, to purchasing and registering for an account.
When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.
We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team.
With increasing Government guidance around how to stay safe, we wanted to keep you up to date with what we are doing as a business to protect you and all of our wonderful colleagues, and show that although we are going through unprecedented times, we are working together to keep our distance whilst staying connected.
We pride ourselves on staying connected with you and our PLT family. We are working around the clock to make sure all guidance set is being met, and going above and beyond for our colleagues to make sure they stay safe, whilst we continue to deliver the hottest trends and content to you at home. We will continue to follow any Government guidance and will keep you updated if there are any changes, keeping our PLT family and you at the forefront of all that we do. If you have any more questions, hit us up on our FAQ page here.
Still need our help? Hit us up below.FYI - If you’re getting in touch regarding an order, don’t forget to include your order number.
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